Privacy Policy
Last updated: October 09, 2026
At Hardy & Kin, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how Hardy & Kin LLC collects, uses, and shares information when you visit our website, make a purchase, create an account, join our mailing list, or otherwise interact with us.
Our website and online store are hosted by Squarespace.
When you visit our website or place an order, we may collect information such as your:
Name
Email address
Phone number
Billing and shipping address
Order and purchase information
Customer account information
Communications with us
Payment information is processed securely through the payment services available through our Squarespace store. Hardy & Kin does not directly store your complete payment card information.
Information We Collect
Website & Analytics Information
Our website uses Squarespace Analytics to help us understand how visitors use our site.
This may include information about your browser, network, device, IP address, pages visited, clicks, searches, scrolling activity, referring websites, and other interactions with our website.
We use this information to understand website traffic, improve our website, and provide a better shopping experience.
Live Chat & Customer Support
We use tawk.to, a third-party live chat service, to provide personal customer support and assist visitors with questions about our products, sizing, orders, and shopping experience.
When you use our live chat feature, we may collect information you voluntarily share, such as your name, email address, and message content.
Our live chat provider may also automatically process certain technical information, including your IP address, device and browser information, pages visited, and cookies or similar identifiers to operate the chat service.
Chat conversations may be stored and accessed by Hardy & Kin and our service provider for customer support, recordkeeping, and service improvement.
Please do not share payment card numbers, passwords, or other sensitive information through live chat.
For more information about how our chat provider handles personal information, please review the tawk.to Privacy Policy.
How We Use Your Information
We may use your information to:
Process and fulfill your orders
Provide shipping and order updates
Manage customer accounts
Respond to questions and customer service requests
Send marketing emails when you have chosen to receive them
Understand how visitors use our website
Improve our products, website, and customer experience
Help prevent fraud and protect our business
Comply with applicable legal obligations
Our website uses cookies and similar technologies to operate our store, support features such as shopping carts and customer accounts, understand website activity, and improve your experience.
Essential cookies may be necessary for our website to function properly. We restrict non-essential cookies until you make a choice through our cookie banner.
When you visit our website, you can Accept All, Decline All, or select Manage Cookies to choose your preferences.
You can access Cookie Preferences on our website to review or change your choices at any time.
Our website also uses cookies and similar technologies associated with our third-party live chat provider, tawk.to. These technologies help maintain chat sessions, recognize returning visitors, and support communication between visitors and our customer support team. Where enabled, the live chat service may request your consent before setting its cookies or local storage.
You can learn more about these technologies through tawk.to's Privacy Policy.
Cookies & Your Choices
If you subscribe to Hardy & Kin emails, we may use your name and email address to send you news, product launches, special announcements, and other marketing communications.
You can unsubscribe from marketing emails at any time by selecting the unsubscribe link included in our emails.
Email Communications
How We Share Information
We share information with Squarespace and services necessary to operate our website, process orders and payments, communicate with customers, and deliver purchases.
We do not sell your personal information for money.
We may also disclose information when required by law or when reasonably necessary to protect Hardy & Kin, our customers, or others.
Depending on where you live, you may have certain rights regarding your personal information, including requesting access to, correction of, or deletion of certain information we maintain about you.
You may also manage certain cookie preferences through our website and unsubscribe from marketing communications at any time.
Your Privacy Choices
Hardy & Kin offers children's products, but our website is intended for adults purchasing on behalf of children.
We do not knowingly collect personal information directly from children.
Children's Privacy
We take reasonable measures to protect the personal information entrusted to us. However, no method of transmitting or storing information online can be guaranteed to be completely secure.
Data Security
We may update this Privacy Policy from time to time to reflect changes to our website, business practices, or legal requirements.
When we make changes, we will update the date at the top of this page.
Changes to This Policy
If you have questions about this Privacy Policy or would like to make a privacy-related request, please contact us:
Hardy & Kin LLC
Email: contact@hardyandkin.com
Contact Us
Thank you for trusting Hardy & Kin.
