Shipping policy
Shipping Policy
At Hardy & Kin, we know how exciting it is to have something special on its way. We do our best to get every order packed with care and on its way to your family as quickly as possible.
Order Processing
All orders are processed within 1–2 business days, excluding weekends and holidays.
Once your order ships, you'll receive a shipping confirmation email with tracking information.
Shipping Rates
We offer free standard U.S. shipping on orders of $75 or more.
For orders under $75, shipping costs are calculated and displayed at checkout before payment.
Delivery Times
Delivery times vary depending on your location and the shipping carrier. Estimated delivery dates, when available, are provided at checkout.
Please note that processing times are separate from shipping transit times. Carrier delays, holidays, and weather conditions may occasionally affect delivery.
Local Delivery
We may offer local delivery to eligible addresses near Dixon, California. Availability and any applicable delivery fees will be displayed at checkout.
Incorrect Shipping Addresses
Please double-check your shipping information before placing your order. If you notice an error, contact us as soon as possible at contact@hardyandkin.com.
We'll do our best to help before your order ships, but we cannot guarantee changes once an order has been processed.
Lost or Damaged Packages
If your package arrives damaged or appears to be lost in transit, please reach out to us at contact@hardyandkin.com with your order number.
We'll help investigate the issue and work toward an appropriate resolution.
Questions?
We're always happy to help.
Email us at contact@hardyandkin.com with any shipping questions.